Cookie Policy

Cookie Info

A cookie is a very small text file that is placed on your computer’s hard drive when accessing a website for certain information gathering purposes.

More about cookies on (the Website)

R&A Group Services Limited will only read or write cookies for the preference level set, cookies set prior to you changing your settings will still be on your computer and you can remove them using your browser settings.

We use a cookie to remember your cookie preferences and this has the following consequences:

  • if you delete all your cookies you will have to update your preferences with us again; and
  • if you use a different device, computer profile or browser you will have to tell us your preferences again.

The cookies used on the Website are based on the International Chamber of Commerce guide for cookie categories, which are:

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting

Strictly Necessary

'Strictly Necessary' cookies are essential in order to enable you to move around the Website and use its features.  Without these cookies services you have asked for, like shopping baskets, cannot be provided.

We use ‘Strictly Necessary’ cookies to…

  • Remember information you have entered on order forms when you navigate to different pages in a single web browser session
  • Remember the goods you have ordered and placed in your shopping basket when you get to the checkout page
  • Identify you as being logged in to

Accepting these cookies is a condition of using the Website, so if you prevent these cookies we cannot guarantee your security or predict how the Website will perform during your visit.


'Performance' cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages.  These cookies don't collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous.  It is only used to improve how the Website works.

We use ‘Performance’ cookies to…

  • Provide statistics on how theWebsite is used
  • Help us improve the Website by measuring the engagement of certain pages/sections
  • Help us improve the Website by measuring any errors that occur
  • Test different designs of theWebsite

In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.

Using the Website indicates that you accept the use of 'Performance' cookies.


'Functionality' cookies allow the Website to remember choices you make (such as your user name) and provide enhanced, more personal features.  They may be used to provide services you have asked for such as watching a video or commenting on a blog.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

We use 'Functionality' cookies to help;

  • Remember settings you've applied such as layout, text size, preferences and colours
  • Remember if we've already asked you if you want to fill in a survey
  • Watch video clips or comment on a blog
  • Show you when you're logged in to the Website

Some of these cookies are managed for us by third parties – where this is the case we don't allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you. It's also possible that preventing these cookie stops us remembering that you didn't want a specific service.


'Targeting' cookies are used to deliver adverts more relevant to you and your interests.  They are usually placed by advertising networks with the website operator’s permissions.  They remember when you have visited a website and this information is shared with other organisations such as advertisers.

We do not currently use 'Targeting' cookies on the Website.

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