All present pending or received orders from the 24th March 2020 will be temporarily placed on hold. Please refer to our Terms and Conditions of Sale for more information.
As a result of new government measures in the UK relating to the outbreak of Covid19, we have made some changes to our online shop services. At present any order pending or received from 24th March 2020 will be temporarily placed on hold. All orders placed from this date will be dispatched at the earliest operational opportunity.
In order to accommodate this change and ensure that no customer has to worry about returning or exchanging an online purchase, we have temporarily suspended our terms and conditions relating to the timing of exchanges and refunds. Anyone wishing to either exchange a product or request a refund should contact firstname.lastname@example.org in the first instance.
Our warehouse is currently closed, however our customer service team are delighted to help you with any queries via email at any time.
Thank you for your patience and support during this time.