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Free UK Deliveries on orders over £50
Free US Deliveries on orders over £150
in partnership with Mastercard, the preferred Card of The Open, and United Parcel Service


Contact Us


If you have any problems, questions or comments regarding your order from The Open Shop, feel free to call our customer service line, where you will be able to speak to a Customer Services representative about any query you may have.

Phone: (+44) 01334 464455

You can also place an order by telephone using the same number; if you plan to do this, please have your payment details at the ready.

Our phone line is available from 9:00am to 5:00pm, Monday to Friday. Our offices are closed on weekends, Christmas Day and New Year’s Day.


If you have any enquiries regarding your orders or our range of products, you can email The Open Shop at We will endeavour to reply to your email within 48 hours of you writing to us.